LastPass has confirmed that a security incident with a vendor, a third-party market intelligence platform “which integrates with our Salesforce and Gong systems” has compromised some customers information. As a result, the threat actor was able to use credentials to access LastPass customer data within its Salesforce environment.

The compromised information includes “business contact information and related customer relationship management (CRM) data, including customer names, phone numbers, email addresses, and physical addresses, as well as support case data and sales-related data.” LastPass is recommending that customers:

“remain vigilant of potential phishing attacks or social engineering attempts, which could leverage exposed contact details. Always exercise caution regarding unsolicited communications, including emails, phone calls, or requests for sensitive information.

Please remember that no one at LastPass will ever ask for your master password.

All official communication from LastPass comes through our trusted support channels. “

These are sound tips generally, but particularly helpful if you have a LastPass account.

Photo of Linn Foster Freedman Linn Foster Freedman

Linn Freedman practices in data privacy and security law, cybersecurity, and complex litigation. She is a member of the Business Litigation Group and the Financial Services Cyber-Compliance Team, and chairs the firm’s Data Privacy and Security and Artificial Intelligence Teams. Linn focuses her…

Linn Freedman practices in data privacy and security law, cybersecurity, and complex litigation. She is a member of the Business Litigation Group and the Financial Services Cyber-Compliance Team, and chairs the firm’s Data Privacy and Security and Artificial Intelligence Teams. Linn focuses her practice on compliance with all state and federal privacy and security laws and regulations. She counsels a range of public and private clients from industries such as construction, education, health care, insurance, manufacturing, real estate, utilities and critical infrastructure, marine and charitable organizations, on state and federal data privacy and security investigations, as well as emergency data breach response and mitigation. Linn is an Adjunct Professor of the Practice of Cybersecurity at Brown University and an Adjunct Professor of Law at Roger Williams University School of Law.  Prior to joining the firm, Linn served as assistant attorney general and deputy chief of the Civil Division of the Attorney General’s Office for the State of Rhode Island. She earned her J.D. from Loyola University School of Law and her B.A., with honors, in American Studies from Newcomb College of Tulane University. She is admitted to practice law in Massachusetts and Rhode Island. Read her full rc.com bio here.