We have published blog posts before on sharing genetic information and the risk associated with the disclosure of such sensitive information.

Unfortunately, our concerns have been realized. On Monday, October 9, 2023, 23andMe confirmed that its investigation into a data security incident involving customer profile information shared through its DNA Relatives feature “was compiled from individual 23andMe.com accounts without the account users’ authorization” by threat actors.

Although its investigation continues, 23andMe is “requiring that all customers reset their passwords and are encouraging the use of multi-factor authentication (MFA).”

The company recommends that its customers take action to keep their account and password secure. It recommends:

  • Confirm you have a strong password, one that is not easy to guess and that is unique to your 23andMe account. If you are not sure whether you have a strong password for your account, reset it.
  •  Enable multi-factor authentication (MFA) on your 23andMe account.
  • Review its Privacy and Security Checkup page with additional information on how to keep your account secure.

We will follow this incident closely. In the meantime, if you or a family member has provided genetic information to 23andMe, you may wish to consider changing your password, telling your family members to do the same and follow the recommendations of 23andMe.

Photo of Linn Foster Freedman Linn Foster Freedman

Linn Freedman practices in data privacy and security law, cybersecurity, and complex litigation. She is a member of the Business Litigation Group and the Financial Services Cyber-Compliance Team, and chairs the firm’s Data Privacy and Security and Artificial Intelligence Teams. Linn focuses her…

Linn Freedman practices in data privacy and security law, cybersecurity, and complex litigation. She is a member of the Business Litigation Group and the Financial Services Cyber-Compliance Team, and chairs the firm’s Data Privacy and Security and Artificial Intelligence Teams. Linn focuses her practice on compliance with all state and federal privacy and security laws and regulations. She counsels a range of public and private clients from industries such as construction, education, health care, insurance, manufacturing, real estate, utilities and critical infrastructure, marine and charitable organizations, on state and federal data privacy and security investigations, as well as emergency data breach response and mitigation. Linn is an Adjunct Professor of the Practice of Cybersecurity at Brown University and an Adjunct Professor of Law at Roger Williams University School of Law.  Prior to joining the firm, Linn served as assistant attorney general and deputy chief of the Civil Division of the Attorney General’s Office for the State of Rhode Island. She earned her J.D. from Loyola University School of Law and her B.A., with honors, in American Studies from Newcomb College of Tulane University. She is admitted to practice law in Massachusetts and Rhode Island. Read her full rc.com bio here.