The Florida Department of Economic Opportunity (DEO) recently announced that it discovered on July 16, 2021 that its online unemployment benefit system, CONNECT was compromised, potentially affecting personal information of 57,000 accounts.

The information that may have been accessed in the incident includes individuals’ “personal details” including “social security number, driver’s license number, bank account numbers, claim information, and other personal details, such as address, phone number, and date of birth.”  On top of that, the threat actor(s) also “may have acquired the account PIN that claimants use to access their CONNECT account.”

Following the incident, the DEO stated that it locked the targeted accounts, “improved PIN security controls,” notified the affected individuals, and provided one year of identity protection services for those claimants who were affected by the incident.

It is concerning to think how the threat actors can use this information to file for unemployment benefits in other states, particularly with the rash of fraudulent unemployment benefit claims that have surfaced during the pandemic.

Photo of Linn Foster Freedman Linn Foster Freedman

Linn Freedman practices in data privacy and security law, cybersecurity, and complex litigation. She is a member of the Business Litigation Group and the Financial Services Cyber-Compliance Team, and chairs the firm’s Data Privacy and Security and Artificial Intelligence Teams. Linn focuses her…

Linn Freedman practices in data privacy and security law, cybersecurity, and complex litigation. She is a member of the Business Litigation Group and the Financial Services Cyber-Compliance Team, and chairs the firm’s Data Privacy and Security and Artificial Intelligence Teams. Linn focuses her practice on compliance with all state and federal privacy and security laws and regulations. She counsels a range of public and private clients from industries such as construction, education, health care, insurance, manufacturing, real estate, utilities and critical infrastructure, marine and charitable organizations, on state and federal data privacy and security investigations, as well as emergency data breach response and mitigation. Linn is an Adjunct Professor of the Practice of Cybersecurity at Brown University and an Adjunct Professor of Law at Roger Williams University School of Law.  Prior to joining the firm, Linn served as assistant attorney general and deputy chief of the Civil Division of the Attorney General’s Office for the State of Rhode Island. She earned her J.D. from Loyola University School of Law and her B.A., with honors, in American Studies from Newcomb College of Tulane University. She is admitted to practice law in Massachusetts and Rhode Island. Read her full rc.com bio here.