Another example of the resiliency and creativity of cyber-attackers is outlined in a new blog by Cisco/Talos researchers, which outlines how, over the past year, and in particular as a result of the migration from work at the office to work from home during the pandemic, cyber-attackers are using collaboration platforms like Slack and Discord to distribute malware to unsuspecting victims.

According to the blog:

  • As telework has become the norm throughout the COVID-19 pandemic, attackers are modifying their tactics to take advantage of the changes to employee workflows.
  • Attackers are leveraging collaboration platforms, such as Discord and Slack, to stay under the radar and evade organizational defenses.
  • Collaboration platforms enable adversaries to conduct campaigns using legitimate infrastructure that might not be blocked in many network environments.
  • Remote Access Trojans (RATs), information stealers, internet-of-things malware and other threats are leveraging collaboration platforms for delivery, component retrieval and command and control communications.

In sum, the collaboration rooms and platforms are being used to “spread traditional malspam lures used to infect victims.” They are using the platforms to “circumvent perimeter security controls and maximize infection capabilities.” They are being used during three phases of malware attacks, including delivery, component retrieval, and C2 and data exfiltration. They are also being used for social engineering campaigns.

If your organization is using collaboration platforms, it is important to let your IT professionals and employees know about the malicious use of these platforms so they can use good cyber- hygiene to avoid causing an incident in the same way as a phishing or social engineering scheme. The same tools that they use to identify malicious emails or texts should be used with these collaboration platforms. Providing education on these schemes and uses of legitimate business platforms is the first defense to preventing an incident.

Photo of Linn Foster Freedman Linn Foster Freedman

Linn Freedman practices in data privacy and security law, cybersecurity, and complex litigation. She is a member of the Business Litigation Group and the Financial Services Cyber-Compliance Team, and chairs the firm’s Data Privacy and Security and Artificial Intelligence Teams. Linn focuses her…

Linn Freedman practices in data privacy and security law, cybersecurity, and complex litigation. She is a member of the Business Litigation Group and the Financial Services Cyber-Compliance Team, and chairs the firm’s Data Privacy and Security and Artificial Intelligence Teams. Linn focuses her practice on compliance with all state and federal privacy and security laws and regulations. She counsels a range of public and private clients from industries such as construction, education, health care, insurance, manufacturing, real estate, utilities and critical infrastructure, marine and charitable organizations, on state and federal data privacy and security investigations, as well as emergency data breach response and mitigation. Linn is an Adjunct Professor of the Practice of Cybersecurity at Brown University and an Adjunct Professor of Law at Roger Williams University School of Law.  Prior to joining the firm, Linn served as assistant attorney general and deputy chief of the Civil Division of the Attorney General’s Office for the State of Rhode Island. She earned her J.D. from Loyola University School of Law and her B.A., with honors, in American Studies from Newcomb College of Tulane University. She is admitted to practice law in Massachusetts and Rhode Island. Read her full rc.com bio here.